About WHO

WHO Ethical principles

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Ethical principles

As a specialized agency of the UN system, WHO is firmly committed to the following ethical principles:

  • loyalty to WHO’s goals, mission, priorities, and policies
  • integrity and honesty in actions and decisions that may affect WHO
  • impartiality and independence from external sources and authorities
  • discretion
  • respect for the dignity, worth, equality, and diversity of all persons
  • accountability
  • technical excellence.

Whistleblowing and protection against retaliation

The WHO policy on Whistleblowing and protection against retaliation applies to all those (staff or others) who report, in good faith, suspected wrongdoing of corporate significance to WHO and may be subject to retaliatory action as a result.

Wrongdoing that implies a significant risk to WHO includes, but is not limited to:

  • fraud
  • corruption
  • waste of resources
  • sabotage
  • substantial and specific danger to public health or safety
  • sexual exploitation and abuse.

WHO’s whistleblowing policy is rooted in the following underlying approach:

  • staff members have an obligation to report wrongdoing;
  • the Organization has a duty to protect whistleblowers against retaliation;
  • the Organization has a duty to address wrongdoing by instituting remedies and taking disciplinary action as appropriate; and
  • retaliation constitutes misconduct.

Non-staff members are also encouraged to report any suspicious wrongdoing to WHO. The identity of a whistleblower that comes forward for advice regarding the reporting of suspected wrongdoing is protected. Confidentiality will only be waived with their express consent. By providing protection to staff and non-staff members, WHO is able to learn about and respond to wrongdoing. This enhances our accountability and supports the integrity of WHO’s operations and programmes.

Download WHO policy on Whistleblowing and protection against retaliation:

Arabic [pdf 280kb] | Chinese [pdf 507kb] | English[pdf 228kb] | French [pdf 216kb] | Russian [pdf 379kb] | Spanish [pdf 234kb]

Integrity Hotline

The Integrity hotline provides a safe and independent mechanism to report any concerns about issues involving WHO. It is managed by a professional company selected competitively by WHO. The integrity hotline is contractually bound not to share an individual’s personal details with WHO without permission from that individual, and accepts anonymous reports.

Contact the integrity hotline:

Sexual Exploitation and Abuse Prevention and Response

This is a summary of the provisions of WHO policy on preventing and responding to sexual exploitation and abuse.

  • WHO prohibits sexual exploitation and abuse and considers such acts as serious misconduct, which may constitute grounds for disciplinary sanctions, including summary dismissal, and criminal proceedings.
  • WHO prohibits any acts of sexual abuse or sexual assault, and forbids the exchange of money, employment, goods, assistance or services for sex, including sexual favours or other forms of humiliating, degrading or exploitative behaviour towards the beneficiary populations in the countries WHO serves.
  • WHO strictly forbids sexual activity with children (persons under the age of 18), regardless of the local age of consent or majority. Mistaken belief regarding the age of a child is not a defense.
  • Staff who deliver professional health services directly to beneficiaries have a duty not only to abstain from having sexual relationships with the people who receive their services, but also to report any instance where they may suspect or detect signs of sexual exploitation and abuse by virtue of the nature of their function.
  • Any suspicion of sexual exploitation and abuse must be reported immediately to WHO, for example through the Integrity hotline, or through the Office of Compliance, Risk Management and Ethics (CRE) at ethicsoffice@who.int.
  • WHO is committed to informing and educating partners about the Sexual Exploitation and Abuse Prevention and Response Policy and holding them to UN and WHO standards.
  • The issue of sexual exploitation and abuse will systematically be integrated into information campaigns, trainings and meetings with beneficiary populations vulnerable to sexual exploitation and abuse.

This policy provides mechanisms to prevent sexual exploitation and abuse from happening from the outset by defining the conduct expected from WHO staff and collaborators, and to react and sanction it at any point. An act of sexual exploitation and/or abuse is serious misconduct and must be immediately reported to WHO whether it involves directly a WHO staff member or collaborator, another staff member of a UN agency or has been witnessed or otherwise brought to the attention of a WHO staff member, collaborator or UN partner.

Declarations of Interests

Risks of conflicts of interest can generally be found at 2, non-mutually exclusive, levels: organizational and personal. Perception is key – it is imperative to understand that different people look at things in different ways. Thus, it is not enough for staff to feel they act well: staff must also be seen as acting well, as displaying good judgement and upholding the ethical principles of WHO.

Generally speaking, a conflict of interest arises when a secondary interest interferes with the primary interest of WHO and its staff. The scope of conflict of interest goes beyond financial interest.

Declarations of Interest for staff

WHO has strict ethical principles of integrity, independence and impartiality. Identified WHO staff members are required to disclose on an annual basis the interests that may conflict with their functions as international civil servant.

Declarations of Interest for experts

Each year, scientists and other technical experts contribute to the solution of global health problems by participating in expert committees, advisory groups, conferences, study and scientific groups, and other activities of WHO. To be effective, the work of WHO and the contributions of its experts must be, actually and ostensibly, objective and independent.

WHO has a robust process to protect the integrity of WHO in its normative work as well as to protect the integrity of individual experts the Organization collaborates with. WHO requires that experts serving in an advisory role disclose any circumstances that could give rise to actual or ostensible conflict of interest.




Promoting compliance, risk management and ethics

The Office of Compliance, Risk Management and Ethics (CRE) promotes transparency and management of corporate-level risk, within the framework of WHO’s ethical principles. To this end, CRE promotes the practice of the ethical principles derived from the international civil service standards of conduct for all WHO staff and associated personnel. CRE provides clear and action-oriented advice in a secure and confidential environment where individuals can freely consult on ethical issues. The aim is to help individuals in performing their duties professionally and fairly, and to manage their personal affairs in a way that does not interfere with their official responsibilities.

The Office of Compliance, Risk Management and Ethics (CRE) offers the following services:

  • Confidential ethics advice
  • Promotion of ethics awareness and education
  • Promotion of ethics standards
  • Protection of staff from retaliation for reporting wrongdoing
  • Administration of declarations of interest for staff and external experts
  • Authorization of outside activities