General Management Cluster
Efficient and effective managerial and administrative functions guide, support and enable the optimum delivery of technical health programmes, and, ultimately, the achievement of WHO's global health mandate.
The mission of general management comprises four separate but interrelated parts:
- to provide analysis and information that facilitates strategic and operational management decision making and the matching of donor interests to WHO's needs;
- to define and monitor general management and administrative policies and to act as custodian of the regulatory framework domain of WHO's administration;
- to provide client-oriented, efficient and cost-effective administrative services and support to the Organization; and
- to promote an efficient and collaborative working environment, which focuses on the achievement of results, while at the same time ensuring transparency and accountability throughout the Organization.
General management bases its work on nine core values
The nine core values are service-orientation, integrity, being equitable, respect, collaboration, transparency, accountability, efficiency, inclusiveness, and continuous improvement.
Finance Department (FNM)
Global Service Centre (GSC)
Human Resources Department (HRD)
Information Technology and Telecommunications (ITT)
Operational Support and Services (OSS)
Planning, Resource Coordination and Performance Monitoring (PRP)