Complaints and Product Alerts
If you experience any problems related to WHO prequalified products or products eligible for WHO procurement, please complete the “User complaint form for reporting problems and/or adverse events related to diagnostic products” and submit to the following email address: diagnostics@who.int
Field Safety Notices
Field safety notices may be issued by WHO in response to a complaint or findings of the WHO prequalification assessment.
If you have any questions, please do not hesitate to contact the WHO Prequalification of Diagnostics programme at diagnostics@who.int
Related documents
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User complaint form for reporting problems and/or adverse events related to diagnostic products.doc
doc, 121kb -
Field Safety Notice No. 1 SD Bioline HIV 1/2 3.0 (Standard Diagnostics).pdf
pdf, 47kb -
Standard Diagnostics Advisory Notice – Recall, dated 25 November 2011.pdf
pdf, 1.51Mb -
Standard Diagnostics Advisory Notice – Recall, dated 21 November 2011.pdf
pdf, 1.39Mb