eHealth at WHO

eHealth is the use of information and communication technologies (ICT) for health. The eHealth unit works with partners at the global, regional and country level to promote and strengthen the use of ICT in health development, from applications in the field to global governance. The unit is based in the Department of Service Delivery and Safety in the Cluster of Health Systems and Innovation.

Resolutions and deliberations on eHealth

The Executive Board in 2016 considered “mHealth: use of mobile wireless technologies for public health,” reflecting the increasing importance of this resource for health services delivery and public health, given their ease of use, broad reach and wide acceptance. “mHealth” or mobile health has been shown to increase access to health information, services and skills, as well as promote positive changes in health behaviours and manage diseases. (139th Executive Board, 2016; Geneva, Switzerland).

The World Health Assembly in 2013 recognized the need for health data standardization to be part of eHealth systems and services, and the importance of proper governance and operation of health-related global top-level Internet domain names, including “.health” (66th World Health Assembly, 2013; Geneva, Switzerland).

The World Health Assembly in 2005 recognized the potential of eHealth to strengthen health systems and improve quality, safety and access to care, and encouraged Member States to take action to incorporate eHealth into health systems and services (58th World Health Assembly, 2005; Geneva, Switzerland).

The World Health Organization in 1998 recognized the increasing importance of the Internet and its potential to impact health through the advertising and promotion of medical products, in its resolution on “Cross-border advertising, promotion and sale of medical products through the Internet” (101st Executive Board, 1998; Geneva, Switzerland).

eHealth collaborations

The eHealth Unit is working in close collaboration with WHO Collaborating Centres, NGOs in official relations with the Organization, its eHealth Technical Advisory Group (eTAG) and other partners.

eHealth in the WHO Regions

Contact information

eHealth Unit
Service Delivery and Safety
Health Systems and Innovation
World Health Organization
20 Avenue Appia
1211 Geneva 27