Health Service Delivery
Health services are the most visible part of any health system, both to users and the general public. Health services, be they promotion, prevention, treatment or rehabilitation, may be delivered in the home, the community, the workplace, or in health facilities. Effective health service delivery depends on having some key resources: motivated staff, equipment, information and finance, and adequate drugs. Improving access, coverage and quality of health services also depends on the ways services are organized and managed, and on the incentives influencing providers and users.
Improving organization and management of health services
In any health system, good health services are those which deliver effective, safe, good quality, personal and non-personal care to those that need it, when needed, and with minimal waste. While many questions remain about how to improve the organization and management of health service delivery so as to achieve better and more equitable coverage and quality, countries can draw on experiences from elsewhere as they consider what to do.
- Innovative strategies to improve health services
- Managing health services
- Integrating health services
- Scaling up health services
- Non-state sector and their contribution too public health goals
SERVICE DELIVERY DATA AND TOOLS
Knowing who is getting what services, from where and how effective they are has immediate relevance for decisions on the organization and management of health services.
- Global health service inputs and coverage data
- Costs and effectiveness of health service interventions
- Service delivery monitoring toolkit
SERVICE DELIVERY IN WHO REGIONS
- African Region
- Region of the Americas
- Eastern Mediterranean Region
- European Region
- South East Asian Region
- Western Pacific Region