Workload Indicators of Staffing Need (WISN)
Applying the WISN method in practice - Case studies from Indonesia, Mozambique and Uganda
In 1998, the World Health Organization published guidance on using the Workload Indicators of Staffing Need method to analyse staff utilization and workloads in a health care system. Many countries have applied the method to improve the performance of their local health systems, using the WISN analyses to establish a more balanced distribution of their human resources.
The updated Workload Indicators of Staffing Need method benefited from having been applied in many contexts. The case studies described here come from Indonesia, Mozambique and Uganda. The WISN applications in these diverse settings had different origins, purposes and scopes, thus demonstrating the broad relevance and versatility of the WISN method.