Alert, response, and capacity building under the International Health Regulations (IHR)

A Systematic Review of Public Health Emergency Operations Centres (EOC)

December 2013



Publication details

Number of pages: 83
Publication date: 2013
Languages: English
WHO reference number: WHO/HSE/GCR/2014.1



A public health emergency operations centre (EOC) is a central location for coordinating operational information and resources for strategic management of public health emergencies and events. EOCs provide communication and information tools and services and a management system during a response to an emergency or event. They also provide other essential functions to support decision-making and implementation, coordination, and collaboration.

This review examines peer-reviewed and grey literature to document current status, best practices and standards, impediments and gaps in building, maintaining, and using EOCs for effective response to public health risks and emergencies.