Management for health services delivery

Management of community health services: Overall management

For higher level managers

  • A Results-Based Logic Model for Primary Health Care
    Diane E. Watson, Anne-Marie Broemeling, Robert J. Reid and Charlyn Black, 2004, Centre for Health Services and Policy Research, University of British Columbia, Vancouver, Canada (
    PHC inputs, activities, outputs and outcomes in the Canadian system; health care management - levels and activities; health system efficiency, effectiveness and equity; sustainability; monitoring and evaluation
    (34 pages, pdf 905kb)
  • A Guide to Developing Public Health Programmes: A Generic Programme Logic Model
    2006, Wellington: Ministry of Health, New Zealand
    What is a Programme Logic Model? Research evidence ; legislation and strategies; Resource and management guides ; Key Components: 1: Develop population health focus ; 2: Address the determinants of health ; 3: Reduce health inequalities ; 4: Address Māori health: He Korowai Oranga ; 5: Use evidence and examples of best practice ; 6: Maximise resources, prioritise and plan, Checklists
    (57 pages, 434kb)
  • Community Mobilization: Improving Reproductive Health Outcomes
    pdf, 48kb

    2006, The ACQUIRE Project, USAID
    Some lessons: Allow adequate time for the process; Define who participates and how; Recruit effective leaders, community representatives, and volunteers; Have skilled facilitators; Understand sociocultural context.
    (2 pages)
  • Working The Middle: Roles and Challenges of Intermediaries
    Xavier de Souza Briggs, 2003, The Community Problem-Solving Project @ MIT
    Problems and opportunities: civic process and knowledge; operational capacity; performance and accountability; legitimacy and political support
    (21 pages, pdf 527kb)
  • Health Promotion Through Self-care and Community Participation: Elements of a Proposed Programme in the Developing Countries
    Khanindra Kumar Bhuyan, BioMed Central Public Health 2004, 4:11
    Supportive policies; self-care clearinghouses; self-care promoted in schools and workplaces; developing personal skills of individuals; disseminating self-care information; a personally held self-care manual and health record, designed jointly by the community and professionals; periodic monitoring and evaluation; effectiveness and cost-effectiveness of self-care interventions; potential for health promotion and cost reduction
    (12 pages, pdf 336kb)
  • Improving Reproductive Health through Community-Based Services: 25 Years of Pathfinder International Experience
    Mary K. Burket, 2006, Pathfinder International
    9 lessons outlined; working at the community level is essential to improving the health and welfare of people in underserved communities. Without strong community support and demand for services, clinics cannot exist. The ideal health care situation requires an informed community that uses and supports their health care facilities, which provide compassionate, high-quality care by well-trained professionals.
    (28 pages, pdf 1.1MB)
  • Research on Equity and Community Health (REACH): Challenging Barriers to Health Care
    A. Dunn, B. Simwaka Nhlema, S. Theobald, R. Thomson and B. Squire, 2005, Health Link Worldwide
    Cost of care causes poverty; gender affects access to care; participation with policy makers, practitioners and community members; multi-method approach;
    (4 pages, pdf 1,108kb)