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Sub-national and district management:
Monitoring and evaluation of service delivery

M&E TIPS

• Conducting a Participatory Evaluation
  Performance Monitoring and Evaluation TIPS #1, 1996, USAID
  Characteristics, purpose, 7 steps, rapid appraisal methods
  (4 pages, pdf 27kb)
• Conducting Key Informant Interviews
  Performance Monitoring and Evaluation TIPS #2, 1996, USAID
  When to use, advantages and disadvantages, process
  (4 pages, pdf 27kb)
• Preparing an Evaluation Scope of Work
  Performance Monitoring and Evaluation TIPS #3, 1996, USAID
  What, why, elements, questions, procedures, reporting, dissemination
  (4 pages, pdf 25kb)
• Using Direct Observation Techniques
  pdf, 24kb
  Performance Monitoring and Evaluation TIPS #4, 1996, USAID
  Advantages, limitations, when to use, steps, analysing data validity and reliability
  (4 pages)
• Using Rapid Appraisal Methods
  pdf, 26kb
  Performance Monitoring and Evaluation TIPS #5, 1996, USAID
  Strengths, limitations, when to use, common methods
  (4 pages)
• Selecting Performance Indicators
  Performance Monitoring and Evaluation TIPS #6, 1996, USAID
  What are they, why needed, what results, steps, criteria for assessing incdicators
  (4 pages, pdf 26kb)
• Preparing a Performance Monitoring Plan
  Performance Monitoring and Evaluation TIPS #7, 1996, USAID
  What, why, elements, data collection, reporting, communicating results
  (4 pages, pdf 25kb)
• Establishing Performance Targets
  Performance Monitoring and Evaluation TIPS #8, 1996, USAID
  what, why, information, approaches
  (5 pages, pdf 39kb)
• Conducting Customer Service Assessments
  Performance Monitoring and Evaluation TIPS #9, 1996, USAID
  What, why, who, how, steps, communicate results
  (4 pages, pdf 55kb)
• Conducting Focus Group Interviews
  Performance Monitoring and Evaluation TIPS #10, 1996, USAID
  what, advantages, limitations, when, steps
  (4 pages, pdf 29kb)
• Guidelines for Indicator and Data Quality
  pdf, 385kb
  Performance and Monitoring Evaluation TIPS #12, 1998, USAID
  Validity, reliability, measurement error, representativeness, documentation
  (12 pages)
• Building a Results Framework
  pdf, 197kb
  Performance Monitoring and Evaluation TIPS #13 , 2000, USAID
  What, function, design, steps, criteria for objectives and results
  (6 pages)

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