Sub-national and district management: Primary Health Care
Quality in PHC
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What really improves quality of primary health care?
pdf, 167kb
Lesley Bamford, 1997, Health Systems Trust
The provision of quality primary health care depends on:
• The presence of a minimum level of service provision including:
physical infrastructure, staffing and supplies, adequate access
and services meeting a nationally accepted norm.
• The presence of adequate management systems to support the
health services.
• A commitment to the provision of high quality services.
(34 pages) -
Toolkit for Strengthening Primary Health Care Quality
pdf, 668kb
Partners for Health Reform, 2005
Developed in Albania, terms of reference for a PHC quality assurance committee; sample quality assurance report; medical charts and audit forms; patient satisfaction survey
(31 pages) -
Quality Assurance Training Programme for Primary Healthcare Laboratory Services
Gabriele Mallapaty, 2000, The Public Health Care Laboratory
Haematology, Biochemistry, Microbiology, Parasitoloy and Urine Analysis. Each subject is introduced with a theoretical session on sample collection, sample storage & transportation, and waste disposal & precautions. Internal Quality Control procedures for selected tests are highlighted. Practical sessions focus on selected tests.
(86 pages, pdf 324kb) -
Research methods used in developing and applying quality indicators in primary care
pdf, 201kb
S M Campbell, J Braspenning, A Hutchinson, M Marshall Qual. Saf. Health Care 2002;11;358-364
Qualitative methods, qualitative research, primary care, definitions, indicators, delphi technique
(8 pages, pdf 203kb)