General management topics: Communication and negotiation
For frontline managers
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A District Communication Strategy for Health
Kwik-Skwiz #3, 1997, Health System Trust
Scope of strategy, principles for computerisation, lessons from health link
(2 pages, pdf 155kb) -
Communication in Participatory Approaches to Health Care
2005, Healthlink Worldwide and Malaria Knowledge Programme, Liverpool School of Tropical Medicine
Recommendations; approaches and constraints
(2 pages; pdf 113kb) -
How to Negotiate
1998, Western Organization of Resource Councils
Strategy, start easy, where to meet, charm, allies and adversaries
(4 pages, pdf 71kb) -
Dealing with Advocacy - A Practical Guide
Joke van Kampen, The Asia Initiative, EC, UNFPA
Advocacy strategy; building bridges; networking; forming coalitions taking action; breaking silence; opposition;
(12 pages, pdf 156kb) -
Time for Action on TB Communication
pdf, 320kb
Satyajit Sarkar and Thomas Scalway, edited by Kathryn O’Neill, 2005, The Panos Institute, London
Better communication includes advocacy, social mobilisation and programme communication; consolidating approaches; networks of affected people; partnerships; strengthening health systems; maintaining commitment; setting targets; priority areas for action
(24 pages pdf, 320kb) -
Communication Skills
"Leadership and Strategic Management for TB Control Managers", 2008, WHO Regional Office for South East Asia
Exercises to understand communications channels, barriers to effective communication and enhance your skills
(28 pages, pdf 317kb)
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