Management for health services delivery

General management topics: Knowledge management

For higher level managers

  • From Research to Practice:
    A Knowledge Transfer Planning Guide and Workbook

    Rhoda Reardon, John Lavis, and Jane Gibson, 2007,
    The Canadian Health Services Research Foundation

    A guide for knowledge transfer practitioners: how to get research into the hands of people who use it. Organized around five key principles: determining the message; the target audience; the messenger; the transfer method; and the expected impact. Results are best when researchers and decision makers already have existing relationships built on ongoing exchanges of information and ideas.
    (19 pages, pdf 190kb)
  • Tools for Knowledge and Learning: A Guide for Development and Humanitarian Organisations
    Ben Ramalingam, 2006, Overseas Development Institute (ODI), London
    The tools presented provide different frameworks which can be used to plan, monitor and evaluate knowledge and learning initiatives: 1. The Five Competencies Framework; 2. Knowledge Audit
    3. Social Network Analysis; 4. Most Significant Change; 5. Outcome Mapping
    6. Scenario Testing and Visioning
    (91 pages, pdf 713kb)
  • Sharing Knowledge for Community Development and Transformation: A Handbook
    Kingo J. Mchombu , OXFAM, 2004, Oxfam Canada
    Information and human development; content of community information resource centres; information processing and sharing; HIV/AIDS resource centres; country examples
    (162 pages, pdf 396kb)