General management topics: Knowledge management
Tools
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A Tool for Sharing Internal Best Practices
Margaret D’Adamo and Adrienne Kols, 2005, The Info Project, USAID
This tool includes a step-by-step process, tips, case studies and links to additional resources that explain how an organization can more effectively share its own best practices internally.
(23 pages, pdf 213kb) -
Tools for Knowledge and Learning: A Guide for Development and Humanitarian Organisations
Ben Ramalingam, 2006, Overseas Development Institute (ODI), London
The tools presented provide different frameworks which can be used to plan, monitor and evaluate knowledge and learning initiatives: 1. The Five Competencies Framework; 2. Knowledge Audit
3. Social Network Analysis; 4. Most Significant Change; 5. Outcome Mapping
6. Scenario Testing and Visioning
(91 pages, pdf 713kb)