Management for health services delivery

General management topics:

For frontline managers

  • Meetings and Minutes - Making them More Effective
    Kwik-Skwiz #28, 2001, Health Systems Trust
    Preparation, participation, chairing, minute taking
    (4 pages, pdf 191KB)
  • Background Notes on Leadership
    2007, The World Bank Institute Leadership Development Program
    • What can we Generalize about Leadership?
    • Leadership Development: Going beyond the Individual
    • Rethinking the Leadership Development Industry
    • Strengthening the Focus on Outcomes
    • Leadership Development: Targeting Youth
    • Evaluating Leadership Development
    (20 pages, pdf 408KB)
  • Management, Leadership and Partnership for District Health (Module 2)
    pdf, 532kb

    Rufaro Chatora, Prosper Tumusiime, 2004, WHO Regional Office for Africa, AFR/DHS/03.02
    Concepts, manager and leader roles and functions, partnerships, community
    (54 pages)
  • Leadership Development: Leading Transformations at the Local Level
    2006, Capacity Development Group, Bureau for Development Policy, United Nations Development Programme
    • A focus on local elected officials capabilities in enforcing transparency, managing institutional reform and facilitating inclusive decision making in local governance
    • A focus on civil society organizations leaders’ ability to manage development projects, to expand networks, and to guide and effect change
    • A focus on strengthening community leaders’ capacity for representing particular groups’ interests, and resource allocation with particular emphasis on gender equality and non discrimination.
    (37 pages, pdf 345KB)