Management for health services delivery

General management topics: Management competencies

Competency frameworks

  • WHO Global Competency Model
    Communicating, managing yourself, producing results, team work, change management, cultural differences, setting an example
  • Senior Management Service Competency Framework
    South Africa Health Managers Wiki
    In developing the SMS Competency Framework focus was placed on critical generic competencies, which senior managers would be expected to possess, rather than functional/technical competencies, which are essential to a specific department or a specific job. The SMS Competency Framework consists of a set of eleven generic competencies that communicate what is expected of Senior Managers. In addition, this Framework seeks to establish a shared understanding of the critical success factors for performance in the Senior Management Service.
  • NHS Medical Leadership Competency Framework