General management topics: Management competencies
Capacity assessment
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Measuring the Competence of Healthcare Providers
Neeraj Kak, Bart Burkhalter, and Merri-Ann Cooper, 2001,
Quality Assurance Project Quality Assurance Project (USAID)
The link between competence and performance;
how competence is acquired; behavior change;
assessment methods
(28 pages, pdf 544kb) -
Capacity and Institutional Assessment. Frameworks, Methods
and Tools for Analysis
Peter Morgan and Suzanne Taschereau, 1996, Canadian International Development Agency (CIDA)
Stakeholder analysis; environmental mapping; sector institutional assessment; capacities and vulnerabilities assessment; institutional assessment; participatory rural appraisal; and gender analysis of institutions and organizations
(20 pages, pdf 79kb) -
Supervisor Competency Self-Assessment Inventory
1998, Management Sciences for Health
Assessment by 8 areas of competency; development plan
(7 pages, pdf 32kb) -
Managerial Styles
"Leadership and Strategic Management for TB Control Managers", 2008, WHO Regional Office for South East Asia
Exercises to determine your managerial style
(24 pages, pdf 293kb) -
Assessing Management Performance
Geoffrey F. Smith and Karen Zimbelman, 1987, Cooperative Grocer
Simple but systematic, impersonal, future oriented
(website)