Management for health services delivery

General management topics: Management competencies


  • Supervisor Competency Self-Assessment Inventory
    1998, Management Sciences for Health
    Assessment by 8 areas of competency; development plan
    (7 pages, pdf 32kb)
  • Managerial Styles
    "Leadership and Strategic Management for TB Control Managers", 2008, WHO Regional Office for South East Asia
    Exercises to determine your managerial style
    (24 pages, pdf 293kb)
  • Learning for Performance: A Guide and Toolkit for Health Worker Training and Education Programs
    pdf, 610kb

    "Catherine Murphy, Lucy Harber, Nancy Kiplinger, Amanda Stang and Judith Winkler. 2007, The Capacity Project, USAID
    Performance improvement; instructional design; the importance of understanding the human resources for health context; maximizing the success of learning interventions
    A Step-by-Step of Process of Learning for Performance
    Step 1. Learning goal
    Step 2. The learners and their work setting
    Step 3. Resources and requirements
    Step 4. Job responsibilities and major job tasks
    Step 5. Essential skills and knowledge
    Step 6. Learning objectives
    Step 7. Learning assessment methods
    Step 8. Learning activities, materials, approaches and the instructional strategy
    Step 9. Materials development
    Step 10. Preparation for implementation
    Step 11. Implementation
    Step 12. Assessment
    (84 pages, pdf 597kb)