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General management topics:
Problem solving

Problem-solving websites

• Introduction to Problem Solving
  Robert Harris, 1998, Virtual Salt
  What is a problem; goals; what is a solution? explore, identify, describe and explain the problem; context; practical goals; ideas generation and selection; implementation and evaluation
• Problem Solving: Definition, Terminology, and Patterns
  Hidetoshi Shibata, 1998
  Purpose, issues, problem, cause, solution, systems thinking, thinking patterns
• Basic Guidelines to Problem Solving and Decision Making
  Carter McNamara, 1999, Free Management Library
  7 steps: define, identify causes, list solutions, choose solution, plan action, do, monitor and verify resolution
• Problem Solving for Immunization Programs
  Johns Hopkins University School of Public Health, Open Course Ware
  This self-learning program provides a learning schedule, reading list, course notes, and quizz; have you got the motivation?
• Community Problem Solving Project

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