Management for health services delivery

Management strengthening framework:
Adequate number of managers

For higher level managers

  • Development and Strengthening of HR Management in the Health Services
    pdf, 141kb

    WHO Regional Office for the Americas, 2001
    Determinants of human resources management; strengthening management; AMRO tools and activities
    (16 pages)
  • Health care managers as a critical component of the health care workforce
    Ann Mahon and Ruth Young, 2006, WHO Regional Office for Europe
    Chapter 7 from Human resources for health in Europe
    The health management workforce in Europe; analysing the health managers' roles; management challenges arising from health system reforms; new public management model
    (24 pages, 156kb)
  • Working Together for Health, The World Health Report 2006, Policy Briefs
    pdf, 267kb

    2006, WHO
    1. Strengthening information and research on the health workforce: strategies for action;
    2. Investing in education for expanded capacity and lifelong learning;
    3. Making the most of the existing health workforce;
    4. Addressing the complex challenges of health worker migration;
    5. Bridging between health workers in separate public health programmes;
    6. Financing health workforce development.
    (32 pages)
  • Wastage in the Health Workforce: Some Perspectives from African Countries
    Delanyo Dovlo, Human Resources for Health 2005, 3:6
    "Direct" wastage, "Indirect" wastage –losses in output and productivity, misapplied skills, absenteeism, poor support and lack of supervision; HIV/AIDS: deaths of health workers, fear of infection, burnout, absenteeism, heavy workloads and stress affect productivity. further attention: monitoring and managing wastage; enhancing motivation and morale; enhanced occupational safety and welfare; tackle HIV/AIDS and the brain drain
    (9 pages, pdf 255kb)
  • Not Enough There, Too Many Here: Understanding Geographical Imbalances in the Distribution of the Health Workforce
    Gilles Dussault and Maria Cristina Franceschini, 2006, Human Resources for Health 2006, 4:12
    Individual factors; organizational environment; education and training; health care system; HR policies; Institutional environment:decentralization and civil service reform; sociocultural environment; Measures to address imbalances: education reform; community health workers and new cadres of health workers; rural recruitment and training; new educational tools; regulatory and administrative measures; financial and professional incentives; better HR policies;
    (28 pages, pdf 219kb)