Management for health services delivery

Management of resources and support systems:
Procurement and Logistics


For higher level managers

  • Operational Principles for Good Pharmaceutical Procurement
    1999, WHO/EDM/PAR/99.5
    Strategic objectives, 12 principles, cost-effective drugs, right quantities; reliable suppliers; high quality; timely delivery; transparent management; financing and competition
    (32 pages, pdf 83kb)
  • Supply Chain Management in Public Sector Procurement: A Guide
    2005, Office of Government Commerce, UK
    What is supply chain management? Why is supply chain management important? What do supply chains look like? When to consider supply chain management? Terminology
    (36 pages, pdf 383kb)
  • Humanitarian Supply Management and Logistics in the Health Sector
    2001, WHO Regional Office for the Americas
    Context; assessing logistical and supply needs; coordination; key characteristics of emergency supplies; sources and procurement of emergency supplies; receiving supplies; record keeping; control and monitoring; storage; transport; distribution; transparency and information
    (66 pages, pdf 222kb)
  • Guidelines for Warehousing Health Commodities
    pdf, 1.89Mb

    John Snow Inc./DELIVER, 2005, USAID
    Analyzing wharehouse needs; four main sections—human resources, layout planning, racking systems and material handling equipment, and warehouse management systems; examples and tools
    (110 pages)
  • How to Procure and Commission Your Healthcare Technology
    pdf, 2.42Mb

    Manjit Kaur, Trond Fagerli, Caroline Temple-Bird, Andreas Lenel, and Willi Kawohl, 2005
    Deciding when and what to procure; conformity to existing polices, plans and guidelines; choosing a purchasing method; identifying suitable suppliers; managing the procurement process; receiving and distributing goods; storing goods; monitoring progress
    (366 pages)
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