Management of resources and support systems:
Human resources
Migration and retention
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Pacific Code of Practice for Recruitment of Health Workers
2007, WHO Regional Office for the Western Pacific
Guiding principles; rights and responsibilities; registration; monitoring and evaluation
(16 pages, pdf 165kb) -
Working Together for Health, The World Health Report 2006, Policy Briefs
pdf, 267kb
2006, WHO
See item 4: Addressing the complex challenges of health worker migration
(Total document is 32 pages, pdf 262kb; section 4 is 3 pages.) -
Retention incentives for health workers in Zimbabwe
2008, MJ Chimbari, D Madhina, F Nyamangara, H Mtandwa and V Damba, EQUINET Discussion Paper Series 65
Causes of migration; strategies used to retain health professionals, how they are being implemented, monitored and evaluated; poor remuneration, unattractive financial incentives and poor working conditions;
(37 pages, pdf 470kb) -
Nursing and Midwifery Workforce Management Guidelines
pdf, 928kb
WHO Regional Office for South-East Asia, 2003, SEARO Technical Publciation No. 27
Policy and planning; partnership; involvement; education standards; life-long learning;
staff deployment; working conditions; supervision; career development; motivation; regulation;
evidence-based decisions
(66 pages) -
Health workforce migration and retention
WHO website with guidelines, case studies and related websites -
Migration of Health Workers
WHO website -
12 Steps for Creating a Culture of Retention, A Workbook
PHI Quality Care through Quality Jobs (http://phinational.org/)
Uses Home and Community-Based Long-Term Care as an example, with checklists
1. Prepare agency for effective recruitment and selection of new employees
2. Conduct a staffing needs assessment
3. Design and implement effective recruitment strategies
4. Design and implement a successful selection process
5. Build a strong management system to support retention
6. Orient and support employees in their first few weeks on the job
7. Provide employee supports to address life challenges
8. Establish a peer mentor program
9. Ensure constructive and effective coaching supervision
10. Offer training, on-the-job learning, career development and advancement
11. Establish an infrastructure that fosters worker participation
12. Create a worker-management leadership team to provide oversight and inspiration to the plan and ensure ongoing evaluation and improvement
(76 pages, pdf 238kb)