Management of resources and support systems:
Human resources
Performance management
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Conducting Performance Appraisal
pdf, 49kb
Chartered Management Institute, 2004
Focus on behaviours and outcomes, benefits for apraisees and appraisers
(2 pages, pdf 48kb) -
Performance Management Tool
Management Sciences for Health, 1998
Performance objectives, how to develop job descriptions, performance review
(19 pages, pdf 68kb) -
Performance Management Guide
Civil Service Bureau, 1999, updated 2005, Hong Kong Special Administrative Region, Government
Objectives and features of a good staff performance management system; Questions and Answers
(16 pages, pdf 540kb) -
Prime Performance Improvement
Prime II Project, USAID, 2003
English, French and Spanish; clear job descriptions and expectations; immediate performance feedback; adequate physical environment and tools; motivation and incentives; adequate knowledge and skills; support from the organization; country examples
(12 pages, pdf 871kb)