Management of resources and support systems:
Human resources
Teaching and learning
-
Transfer of Learning: A Guide for Strengthening the
Performance of Health Care Workers
2002, Prime II Project, USAID
The role of learners, trainers, colleagues and supervisors before, during and after learning; factors that promote good performance and possible interventions; sample action plan; giving effective feedback;
(36 pages, pdf 453kb)
En français: Le Transfert de l’Apprentissage: Un Guide pour renforcer la performance des prestataires de soins de santé
En español: Transferencia del Aprendizaje: Una guía para fortalecer el desempeño del personal en el campo de la salud -
Improving Provider Skills. Strategies for Assisting Health Workers to Modify and Improve Skills: Developing Quality Health Care - A Process for Change -
Christel A. Woodward, 2000, WHO/EIP/OSD/00.1
Factors influencing quality; behavior change strategies; team and facility strategies; supporting environment
(60 pages, pdf 197kb) -
Helping Healthcare Providers Perform According to Standards
Lani Marquez, 2001, Quality Assurance Project, (USAID)
Defining performance according to standards; framework of determinants; information transfer; behaviour change; elements of successful interventions
(36 pages, pdf 484kb) -
Preparing Nurses for Facility Management
pdf, 442kb
Community Health Department, 2004, Aga Khan Health Service, Kenya
Changing role of the dispensary nurse; role of community committee; management functions; training; lessons learned
(8 pages, pdf 442kb)