Strengthening management capacity
Managers are an essential component of the health workforce. Good management is essential for quality service delivery and achieving desired health outcomes.
Strengthening management capacity needs a strategic approach
as represented in the framework below:
Building leadership and management capacity at the operational level requires a balanced approach covering these four inter-related dimensions:
- Number and distribution of managers
- Managers' competencies
- Management support systems
- Working environment
Strengthening one without the others is not likely to achieve the desired outcomes.
The framework was agreed at an international consultation on strengthening health leadership and management in low-income countries, 29 January - 1 February 2007, Accra, Ghana.