Management of health services delivery:
Supportive supervision of staff
For higher level managers
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Making Supervision Supportive and Sustainable:
New Approaches to Old Problems
Lani Maquez and Linda Kean, 2002, USAID
From a single official to the broader workforce; key functions, focus and approach; facilitation not inspection; who, how and when to supervise; sustaining performance improvement; evidence of effectiveness; time and investment; decentralized decision-making
(28 pages, pdf 171kb) -
Nursing and Midwifery Workforce Management: Guidelines
WHO Regional Office for South-East Asia, 2003, SEARO Technical Publciation No. 27
Policy and planning; partnership; involvement; education standards; life-long learning; staff deployment; working conditions; supervision; career development; motivation; regulation;
evidence-based decisions
(68 pages, pdf 2.8MB) -
Mid-Level Management Course for EPI Managers
pdf, 1.82Mb
2004, WHO Regional Office for Africa
Supervision is a key function of management. This module focuses on effective supervision of peripheral health workers. Supervision process: Planning supervision, conducting supervision visit, following up on supervision visit.
(87 pages, pdf 2.3MB) - Link to Management of Human Resources