Management strengthening framework:
An enabling working environment
Teaching and learning
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Prime Performance Improvement
Prime II Project, USAID, 2003
English, French and Spanish; clear job descriptions and expectations; immediate performance feedback; adequate physical environment and tools; motivation and incentives; adequate knowledge and skills; support from the organization; country examples
(12 pages, pdf 871kb) -
Helping Healthcare Providers Perform According to Standards
Lani Marquez, 2001, Quality Assurance Project, (USAID)
Defining performance according to standards; framework of determinants; information transfer; behaviour change; elements of successful interventions
(36 pages, pdf 484kb) -
Transfer of Learning: A Guide for Strengthening the Performance of Health Care Workers
2002, Prime II Project, USAID
The role of learners, trainers, colleagues and supervisors before, during and after learning; factors that promote good performance and solutions; sample action plan; giving effective feedback;
(36 pages, pdf 453kb)
En français: Le Transfert de l’Apprentissage: Un Guide pour renforcer la performance des prestataires de soins de santé
En español: Transferencia del Aprendizaje: Una guía para fortalecer el desempeño del personal en el campo de la salud