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New guidelines to improve psychological and social assistance in emergencies

Joint news release from WHO, InterAction, ACF, ACT, ActionAid, American Red Cross, CARE Austria, CCF, CGECCD, HealthNet TPO, ICMC, IFRC, IMC, INEE, IOM, IRC, MdM-E, Mercy Corps, OCHA, Oxfam GB, RET, Save the Children, UNFPA, UNHCR, UNICEF, WFP

International humanitarian agencies have agreed on a new set of guidelines to address the mental health and psychosocial needs of survivors as part of the response to conflict or disaster.

The Inter-Agency Standing Committee (IASC) Guidelines on Mental Health and Psychosocial Support in Emergency Settings clearly state that protecting and promoting mental health and psychosocial well-being is the responsibility of all humanitarian agencies and workers. Until now, many people involved in emergency response have viewed mental health and psychosocial well-being as the sole responsibility of psychiatrists and psychologists.

"These new IASC guidelines are a significant step towards providing better care and support to people in disaster- and conflict-affected areas worldwide," said Dr Ala Alwan, Assistant Director-General for Health Action in Crises at the World Health Organization.

Recent conflicts and natural disasters in Afghanistan, Indonesia, Sri Lanka and Sudan among many others involve substantial psychological and social suffering in the short term, which if not adequately addressed can lead to long-term mental health and psychosocial problems. These can threaten peace, people's human rights and development.

Yet, when communities and services provide protection and support, most individuals have been shown to be remarkably resilient. While this is increasingly recognised, many actors identified the need for a coherent, systematic approach that can be applied in large emergencies. The guidelines address this gap.

The guidelines have been published by the IASC, a committee that is responsible for world-wide humanitarian policy and consists of heads of relevant UN and other intergovernmental agencies, Red Cross and Red Crescent agencies, and NGO consortia. The guidelines have been developed by staff from 27 agencies through a highly participatory process.

“Drafting the guidelines has been a joint effort of a broad range of key actors in the diverse sectors of humanitarian aid and we are happy to see the synergy and commitment,” said Mr Jim Bishop, Vice President for Humanitarian Policy and Practice of InterAction, the consortium of US-based international NGOs.

The guidelines lay out the essential first steps in protecting or promoting people's mental health and psychosocial well-being in the midst of emergencies. They identify useful practices and flag potentially harmful ones, and clarify how different approaches complement one another.

“The new guidelines present a major step forward to much better protect the mental health and psychosocial well-being of displaced persons using an integrated approach in collaboration with all partners” said Ms Ruvendrini Menikdiwela, Deputy Director, Division for International Protection Services at the Office of the United Nations High Commissioner of Refugees.

The guidelines have a clear focus on social interventions and supports. They emphasize the importance of building on local resources such as teachers, health workers, healers, and women’s groups to promote psychosocial well-being. They focus on strengthening social networks and building on existing ways community members deal with distress in their lives.

The guidelines include attention to protection and care of people with severe mental disorders, including severe trauma-induced disorders, as well as access to psychological first aid for those in acute distress.

The guidelines stress that the way in which humanitarian aid is provided can have a substantial impact on people’s mental health and psychosocial well-being. Treating survivors with dignity and enabling them to participate in and organize emergency support is essential.

Coordination of mental health and psychosocial support is difficult in large emergencies involving numerous agencies. Affected populations can be overwhelmed by outsiders, and local contributions to mental health and psychosocial support are easily marginalised or undermined.

Dr. Bruce Eshaya-Chauvin, Head of the Health and Care Department at the International Federation of Red Cross and Red Crescent Societies, remarked: “Achieving improved psychosocial support for populations affected by crises requires coordinated action among all government and non-government and humanitarian actors. These guidelines give sensible advice on how to achieve that.”

"These guidelines now need to be transferred from paper into concrete action at the field level so that those affected by disasters and conflict will benefit from the work done on them. NGOs can play a major role in this regard." said Ms Manisha Thomas, acting Coordinator of the International Council of Voluntary Agencies.

These guidelines will be available in different languages.

The following members of the IASC Task Force on Mental Health and Psychosocial Support are available for interviews:

World Health Organization
Mark van Ommeren
Tel.: +41 22 791 2222

InterAction and Christian Children’s Fund
Mike Wessells
Tel.: +1 804 227 3224

Action Aid International
Unnikrishnan PV
Tel.: +91 98450 91319

Action by Churches Together-International
Callie Long
Tel.: +41 22 791 6039

CARE Austria
Angelika Raedler
Tel.: +43 676 83 715 1 715

Consultative Group on Early Childhood Care and Development
Louise Zimanyi
Tel.: +1 416 979 5000

HealthNet TPO
Willem van de Put
Tel.: +31 20 620 00 05

International Catholic Migration Commission
Bhava Poudyal
Tel.: +62 811 184 269

International Federation of Red Cross and Red Crescent Societies
Jean-Luc Martinage
Tel.: +41 22 730 4296

International Medical Corps
Lynne Jones
Tel.: +44 79 63 47 3598

International Organization for Migration
Jean-Philippe Chauzy
Tel.: +41 79 285 4366

International Rescue Committee
Philip Wood
Tel.: +1 212 551 2950

Inter-Agency Network for Education in Emergencies
Jennifer Hofmann
Tel.: +1 212 551 2627

Medicos del Mundo for MdM-International
Pau Perez-Sales

Médecins Sans Frontières-Holland
Kaz de Jong
Tel.: +31 20 520 8980

Mercy Corps
Carlos Cardenas
Tel.: +1 770 861 4011

Refugees Education Trust
Zeynep Gündüz
Tel.: +41 22 775 0523

Save the Children
Lisa Long
Tel.: +202 489 2249

United Nations High Commissioner for Refugees
Aminata Gueye
Tel.: +41 22 739 8072

Patrick McCormick
Tel.: +1 917 582 7546

World Food Programme
Francisco Espejo
Tel.: +39 06 65131