Reporting counterfeit cases

There is no simple solution or remedy that can be applied to eliminate counterfeit medicines nor can the problem be solved by an individual company or government. Given the global dimension of the problems, WHO promotes a global approach to combat the problem of counterfeit medicines and addresses the shared responsibility of all concerned parties to participate in this process.

The importance of reporting counterfeit cases to WHO

WHO is inviting all stakeholders to enhance cooperation and collaboration in the fight against counterfeiting of medicines. This in turn requires, among others,

  • access to reliable information on the nature and extent of the problem as well as
  • availability of an effective information exchange system between all the concerned parties.

WHO has now simplified the process and tools for reporting on counterfeit and substandard medicines.

Who should report cases of counterfeit medicines to WHO?

National Medicine Regulatory Authorities, anti-counterfeiting Liaison Officers, pharmaceutical manufacturers and distributors, health professionals and others who detect counterfeit medicines are encouraged to report a case of counterfeit medicines to WHO.

How to report cases of counterfeit medicines to WHO?

A new web based system has been made available for reporting cases of counterfeit and/or substandard medicines.

How will the WHO report?

Information supplied to WHO as "confidential" will not be disclosed without the consent of the information provider. WHO will consolidate and screen the reports received and post relevant information on this web site.