Patient safety

Learning from Error - video and booklet

How to use this resource

This video was produced for use in a seminar or workshop setting in conjunction with the Learning from Error booklet. The booklet explains more about how the resource can be used to facilitate learning for health care professionals.

Chapter 1 provides an introduction to the concept of root cause analysis. Chapter 2 is a dramatized incident of how a series of errors led to the incorrect administration of vincristine. Chapters 3-8 analyse the drama in the light of five factors that can reduce error in health care.

Download instructions

These video files are for downloading and viewing from your computer. To download a video file click on a link with your right mouse button and select "Save to Disk", or "Save Target As...", or "Save link as..." depending on your browser and operating system.

Video in full

Chapter 1 - Introduction

Chapter 2 - Learning from Error - dramatized incident

Chapter 3 - Introduction to analysis section

Chapter 4 - Adherence to guidelines and standard operating procedures

Chapter 5 - Ensuring valid and up-to-date training

Chapter 6 - Communication and effective team working between health care workers

Chapter 7 - Correct drug labelling and accurate medical records

Chapter 8 - The patient's involvement and perspective

Chapter 9 - Conclusion