Patient safety

PFPS news and events

Learn about how to engage and empower patients, families and the community through our upcoming events and activities here.

News and events

  • 1 September - 31 October 2015

    Global perceptions of engagement and empowerment

    Your opinions and perspectives matter! Building relationships and partnerships between health professionals and those receiving health services can help to ensure safe and quality care. WHO want to know what makes these relationships and partnerships meaningful to you.

  • 4-7 October 2015

    ISQua’s 32nd International Conference, Doha, Qatar

    Each year, WHO collaborates with ISQua to organize events during its annual international conference. This year the ISQua’s 32nd International Conference will be held..

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Engaging and empowering health professionals

Patient and Nurse Safety: Road to Quality of Care Conference, 17-19 June 2015, Bangkok, Thailand

This event was organized by the Faculty of Nursing of Mahidol University, which is a WHO Collaborating Centre in Nursing and Midwifery Development. Attended by about 450–500 professionals, the conference aimed to raise awareness of patient safety and quality of care amongst health professionals and to discuss ways of incorporating the patient’s voice into health care.
A two-hour plenary presentation on “Patient engagement and empowerment in safety: Global perspective, health policy and health system” delivered by WHO PFPS, contributed to efforts in the capacity-strengthening of health-care professionals, which is an essential part of the WHO engagement and empowerment approach.

WHA 68 Side Event: ‘Imaging for saving kids - the inside story about patient safety in paediatric radiology’, 26 May 2015

The PFPS team collaborated with colleagues in the Department of Public Health, Environmental and Social Determinants of Health (PHE) to facilitate a side event at the 68th World Health Assembly (WHA). This WHA68 Side event was jointly organized by the Governments of Kenya, Malaysia, Spain and Uganda together with the following nongovernmental organizations (NGOs) in official relations with the WHO: The Diagnostic Imaging, Healthcare IT and Radiation Therapy Trade Association (DITTA); the International Commission on Non-Ionizing Radiation Protection (ICNIRP); the International Commission on Radiological Protection (ICRP); the International Organisation of Medical Physics (IOMP); the International Society of Radiology (ISR); the International Society of Radiographers and Radiological Technologists (ISRRT); RAD-AID International; the World Federation for Ultrasound in Medicine and Biology (WFUMB); and the World Organisation of National Colleges, Academies and Academic Associations of General Practitioners / Family Physicians (WONCA).

The side event was co-chaired by Dr Edward Kelley, Director of the WHO Department of Service Delivery and Safety, and Dr Maria Neira, Director of WHO’s PHE department. Margaret Murphy, the External Lead Adviser to PFPS, was amongst the panellists, contributing input on behalf of the PFPS team. The event raised awareness and advocated the appropriate use of radiation in children’s health care. We would like to thank all contributors for their support and effective collaboration.

15th International Conference on Integrated Care (ICIC15), 24–28 March 2015, Edinburgh, Scotland

The International Foundation for Integrated Care (IFIC), in partnership with NHS 24 and the Joint Improvement Team of the Scottish Government hosted the 15th International Conference on Integrated Care (ICIC15) entitled “Complex Needs, Integrated Solutions: Engaging, empowering and enabling people for active and healthy living”. The aim of this conference was to exchange knowledge, experiences and new ideas in the design and delivery of integrated health services and social care. For WHO, this conference was used as the platform for launching its interim report on the WHO Global Strategy on People-centred and Integrated Health Services (PCIHS).

The conference was organized around four central themes: engagement and co-production with individuals, carers, families, communities, care workers and decision–makers; tackling multimorbidities, health inequalities and complexity with Integrated Care; transforming care systems: evaluation and continuous improvement; and digital health and innovations.
The conference was attended by more than 500 delegates from over 40 countries who are leading the movement towards integrated care in their regions and at a national level. Participants included a broad range of stakeholders, including policy-makers, managers, health-care providers and academics as well as patients and health-care users.

Prince Mahidol Award Conference (PMAC), 27 January 2015, Bangkok, Thailand

Patient and family engagement is fundamental to achieving quality universal health coverage. The WHO Department of Service Delivery and Safety, the United States Agency for International Development (USAID), the University Research Co., LLC (URC) and the Healthcare Accreditation Institute (HAI Thailand) co-organized this side event on ‘Universal Health Coverage: Ensuring quality care for all!’ at the 2015 Prince Mahidol Award Conference (PMAC 2015). This aimed to integrate the patient’s voice into efforts to explore how national systems and international organizations contribute to quality care in UHC. The session also served as a forum to share key messages on UHC and synthesize inputs from PMAC participants to inform future global work on UHC and quality, including a major WHO initiative on quality UHC. The voices of patients and families were represented by PFPS Thailand. Three PFPS Thailand advocates contributed to the session, describing interventions from patients’ perspectives.

Shanghai International Summit for Nursing, 15-17 October 2014

The international summit themed “We Care, We Change” was attended by approximately 500 health-care professionals from all settings (academic, hospitals, government departments, community-based organizations).
A workshop session was organized on patient and people engagement with approximately 70 participants, all of whom were female nurses. The purpose was to explore opportunities for capacity building for engagement among health-care providers. The workshop explored the participants’ understanding of the concepts of engagement, and their perceptions of factors or attributes that would facilitate patient and family engagement in health care.