Service delivery and safety

Areas of work

Blood transfusion safety

Achieving universal access to safe blood and blood products through self-sufficiency based on voluntary non-remunerated donations, ensuring donor and patient safety and high quality transfusion services…

Transplantation of human cells, tissues and organs

Donating human cells, tissues or organs for transplantation saves and improves millions of lives - needing a transplant is more likely than donating, so every donation counts!

Patient safety

Coordinated efforts to prevent harm to patients during the process of health care itself…

Injection safety

Safe and appropriate use of injections worldwide…

Emergency and essential surgical care

Improving access to life-saving and disability-preventive emergency and essential surgical services towards strengthening health systems and achieving Universal Health Coverage…

Traditional, complementary and integrative medicine

Promoting the safe and effective use of traditional, complementary and integrative medicine through regulation, research and appropriate integration of T&CM products, practices and practitioners into the health system...

WHO Framework on integrated people-centred health services

Putting people at the heart of the health-care experience and focusing on a true and lasting integration of services...

Infection prevention and control

Strengthening national and international infection prevention and control capacity and improving practices in order to prevent harm caused by infections to patients as well as health workers…

Quality in universal health coverage

Quality of health care services is critical to achieving effective universal health coverage...

eHealth

Use of information and communication technologies (ICT) for health...

Human genomics in global health

Applying human genomics research and related biotechnologies to achieve public health goals…

Refugee and migrant health

Promoting the health of refugees and migrants…

Palliative Care

Palliative care is a crucial part of integrated, people-centred health services, at all levels of care: it aims to relieve suffering, be it physical, psychological, social, or spiritual.


Contact Information

Service delivery and safety
Health Systems and Innovation
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland