WHO Framework on integrated people-centred health services
December 2016 | Geneva -- Reforming health services to be integrated and people-centred must be a core element of strategic efforts to achieve Universal Health Coverage (UHC). This was a key message to come out of the UHC Day 2016 Geneva public event on 12 December, where over 250 stakeholders attended from ministries of health, development partner and UN agencies, CSOs, academia and the private sector.
WHO Director-General calls for global movement on integrated people-centred health services at ICIC2016
January 2017 | Paris -- From 16-17 January the OECD hosted a meeting for Ministers of Health and a High-Level Policy Forum on the theme of people-centred care at its Headquarters in Paris. Ministers from over 35 OECD and partner countries exchanged their ideas, ambitions and challenges for The Next Generation of Health Reforms and agreed on future priorities for the work of the OECD’s Health Committee.
Resilient and responsive systems are ones which provide integrated, people-centred services
November 2016 | Canada -- From 14-18 November, 2062 delegates from 101 countries assembled in Vancouver, Canada, for the Fourth Global Symposium on Health Systems Research on the theme of “Resilient and responsive health systems for a changing world”. Several themes emerged from the discussion and debate during the Symposium. Of particular note was the importance of resilient and responsive health systems as ones which provide integrated, people-centred services, with a focus on primary health care as the frontline of routine services and outbreak response. Resilient health systems were recognized as those which operate from the “end-user back”, and not from the organisation forward.
Reforming service delivery is key for achieving the health-related SDG targets
September 2016 | New York -- The need to reform service delivery to be integrated and people-centred is a key recommendation in the final report from the High-Level Commission on Health Employment and Economic Growth. The report was delivered at a high profile event to the UN Secretary General Ban Ki-moon on the sidelines of the UN General Assembly in New York in September 2016. The report suggests that reformed service delivery models are required with a move away from hospital care towards a focus on prevention and providing high-quality, affordable, integrated, community-based, people-centred primary and ambulatory care. This is critical to ensure that services match the health needs of populations, which will ultimately help us make progress towards universal health coverage and the Sustainable Development Goals.
New report recommends people-centred integrated care as a focus of China’s health reform
July 2016 | China -- A new report says China can offer better health care for its citizens at affordable costs if it restructures its delivery model to focus on providing integrated primary care for its rapidly aging population, and reforming public hospitals so they mainly treat complex and acute cases. Developed by the World Bank Group, the World Health Organization, the Ministry of Finance, the National Health and Family Planning Commission, and the Ministry of Human Resources and Social Security of China, Deepening Health Reform in China is the most comprehensive report published so far on China’s health reform.
Integrated people-centred health services means putting the comprehensive needs of people and communities, not only diseases, at the centre of health systems, and empowering people to have a more active role in their own health.
First steering meeting for the IntegratedCare4People web platform
On 28-30 November in Granada, Spain, IPCHS stakeholders gathered for the first Steering Meeting of the IntegratedCare4People web platform to identify strategies and commit to a workplan. WHO and its collaborating centre the Andalusian School of Public Health (EASP) organized the meeting, which was attended by WHO Regional Offices, technical experts and other stakeholders. Participants discussed strong strategic positioning and clear articulation of the value of the knowledge platform, and how to support broader outreach of its work. A one-year workplan is being finalized with participants demonstrating commitment to its implementation.
When a country is developing a five-year national health plan, patients, families and communities ideally need to be at the centre of planning and implementation. But how do you go about making sure this actually happens? The Patients for Patient Safety (PFPS) group within the Service Delivery and Safety Department at WHO Headquarters, in collaboration with the WHO Eastern Mediterranean Regional Office, undertook a joint mission to Oman from 23-27 October to raise awareness on the importance of patient, family and community empowerment and engagement.
A joint paper by the World Bank and WHO, together with the government of Japan, Japan International Cooperation Agency, the Global Fund and the African Development Bank states that accelerating progress towards UHC in Africa is within reach, but requires political leadership and a clear strategic vision. Establishing people-centred health services to improve quality of services and patient safety, and prioritizing investments in community and primary health care services are two actions identified in the “UHC in Africa: A Framework for Action” report that can be taken to address gaps in access to essential services.
A symposium held on 15-16 July gathered 180 individuals representing health professionals, policy-makers, patient care groups and the media, to promote the concept and application of patient-centred care in Seychelles. Seychelles has identified the achievement of quality health services, through patient-centred care, as a key way of making progress towards universal health coverage.
Key documents on IPCHS
Health service delivery in WHO regions
WHO Department for Service Delivery and Safety
World Health Organization
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