How to manage organisational change and create practice teams: experiences of a South African primary care health centre.
This paper reports the experience of both unsuccessful and successful attempts to introduce inter-professional practice teams in a primary health care context in South Africa, and reports on their learning regarding organisational change.
The study concludes that if health system managers want to enhance organisational change through interprofessional collaboration, their approach may need to shift from optimising health care delivery in a mechanistic model to optimising health care workers in a living system.
Bibliography: Mash BJ et al How to Manage Organisational Change and Create Practice Teams: Experiences of a South African Primary Care Health Centre. Education for Health, 2008; 21 ( 2).