A novel method for measuring health care system performance: experience from QIDS in the Philippines
Peer reviewed article
This paper describe the development and implementation of a system of measurement called Q* to measure the quality of hospital clinical performance, patient satisfaction across a range of facilities in Philippines.
This study evaluated the Q* using experimental data from the Quality Improvement Demonstration Study (QIDS), a randomized policy experiment and also determined its responsiveness over time and to changes in structural measures such as staffing and supplies. The study also examined the operational costs of implementing Q*.