A novel method for measuring health care system performance: experience from QIDS in the Philippines

Peer reviewed article

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Authors:
Orville Solon, Kimberly Woo, Stella A Quimbo, Riti Shimkhada, Jhiedon Florentino, John W Peabody

Publication details

Number of pages: 8
Publication date: 2009
Languages: English

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This paper describe the development and implementation of a system of measurement called Q* to measure the quality of hospital clinical performance, patient satisfaction across a range of facilities in Philippines.

This study evaluated the Q* using experimental data from the Quality Improvement Demonstration Study (QIDS), a randomized policy experiment and also determined its responsiveness over time and to changes in structural measures such as staffing and supplies. The study also examined the operational costs of implementing Q*.