Setting the foundation for quality management in facility-based long-term care in Greece

Overview

In support of Greece’s ongoing long-term care (‎LTC)‎ reforms, this technical brief identifies key gaps in the current quality management system for facility-based/residential care and proposes key pathways for addressing these challenges and driving transformative change in quality management. Drawing on international evidence and national and regional case studies from Europe, the brief outlines key quality standards and proposes indicators for monitoring progress. It additionally proposes targeted policy pathways for expanding and strengthening quality assurance mechanisms, as well as incentivizing continuous quality improvement for residential care. While focusing on μονάδεσ φροντίδασ ηλικιωμένων [‎older people’s care units]‎ – the primary category of LTC residential facilities in Greece – the recommendations are applicable to a broader range of residential care settings and offer insights for other countries seeking to establish or improve quality management systems in facility-based LTC.