Operational Guidance on Accountability to Affected Populations (AAP)

Overview

The Health Cluster aims to ensure a people centred approach to achieve better health outcomes and improve accountability by placing affected populations at the centre of decision-making and at the centre of action to promote meaningful access, safety and dignity with a desire to meet humanitarian needs, to systematically reduce those needs, and to increase resilience. This practical guidance is designed to assist Health Cluster Coordination Teams in leading, with cluster partners, emergency responses that have strong and robust accountability systems, through which affected populations can increasingly influence the type, delivery and quality of assistance they receive.