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WHO is supporting COVID-19 preparedness and response for vulnerable Rohingya refugees and host communities in Cox’s Bazar, Bangladesh.
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Strengthening community protection and resilience for health emergencies

The Community Protection and Resilience (CPR) Unit supports countries and partners in building community resilience and safeguarding public health before, during, and after emergencies. By leveraging WHO’s expertise, it provides technical guidance to reduce health risks and ensure effective, community-centered emergency response. The unit works closely with governments, partners, and local communities to develop sustainable, community-led solutions tailored to diverse needs and contexts. A key focus of the CPR Unit is fostering a community-centered approach to health emergencies, ensuring that local voices and priorities shape preparedness and response efforts.

Through risk communication, community engagement, and infodemic management, the unit empowers communities with accessible, evidence-based information, enabling them to make informed decisions that protect their health.

Through evidence-based guidance and tools, capacity building, and the reinforcement of preparedness and response systems, the unit is supporting countries and partners in strengthening the capacity of the community health workforce and integrating service delivery into primary health care.

The CPR Unit strengthens the evidence base for Public Health and Social Measures (PHSM) effectiveness and impact, supporting governments in making risk-based, evidence-informed, and community-centered decisions that maximize public health benefits while minimizing unintended health and socioeconomic consequences. Through its normative leadership and country support, the unit helps protect livelihoods, ensure business continuity, and maintain access to education during emergencies.

By integrating community knowledge with scientific evidence, the CPR Unit promotes equitable, inclusive health emergency programs that address the unique vulnerabilities of different populations. It supports context-specific, data-driven decision-making that balances public health priorities with social and economic well-being.

Through this approach, the Community Protection and Resilience Unit ensures that communities are at the center of emergency preparedness and response, fostering resilience and empowering local actors to take an active role in protecting their health.

News

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Publications

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Risk communication and community engagement readiness and response toolkit: mass gatherings

This toolkit contains a comprehensive set of practical tools and resources designed to support country-level risk communication and community engagement...

A framework for civil society organization engagement in health emergencies

The Framework for Civil Society Engagement in Health Emergencies aims at enhancing inclusive community-centred decision-making, planning and implementation...

Risk communication and community engagement readiness and response toolkit: ebola disease

 This toolkit is a comprehensive set of practical tools and resources designed to support country-level risk communication and community engagement...

Setting global research priorities for public health and social measures during health emergencies

The global research agenda on public health and social measures (PHSM) during health emergencies sets research priorities across multiple infectious disease...

Social listening in infodemic management for public health emergencies: guidance on ethical considerations

This guidance document has been developed by the World Health Organization (WHO) to guide governments, organizations and individuals seeking advice on...

Interim guidance on social and behavioural research for the mpox public health response, March 2025

This interim guidance aims to clarify standards for high-quality, ethical, social and behavioural research to strengthen the public health response...

Advancing social and behavioural research for a community-centred public health response to mpox: meeting report, Kinshasa, Democratic Republic of the Congo, 27-28 November 2024

On November 27–28, 2024, the World Health Organization (WHO), Africa Centres for Disease Control and  Prevention (Africa CDC) and Global Health...

Interim guidance on strengthening community detection and response during the mpox outbreak, 25 February 2025

Objectives of this guidance are to guide national, subnational and local health authorities and surveillance officers to enhance community detection and...

Other documents

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This document helps programmes and partners implement data-driven and locally tailored strategies for the high uptake of mpox vaccination in outbreak settings....

Communities play a vital role in responding to health emergencies such as mpox, including tackling the “infodemic”. An infodemic happens when...

Mpox is a viral infection that can cause symptoms such as a painful rash, fever, headache, muscle ache, back pain, low energy, and swollen glands (lymph...

thumbnail of meeting report cover

Accessible, trustworthy and credible health information is essential for the acceptance and adoption of life-saving interventions in...

Stigma and discrimination connected to any disease, including mpox, are never acceptable. They can seriously affect health outcomes and undermine the outbreak...

Mpox can spread through close physical contact, so places where people live or stay in close proximity – known as congregate settings – may...

This technical document provides a taxonomy for understanding the mpox outbreak that can be applied to online social media listening, as well as for offline...

This document includes public health advice for sex workers on protecting themselves, their clients and others in close contact against mpox. It is intended...

External publications

Community protection newsletters

RCCE newsletters

RCCE initiatives

Learning resources

Our work

 

Risk communication and community engagement

enables people at risk to make informed decisions to mitigate the effects of a threat (hazard) and takes protective and preventive measures.

 

 

Infodemic management

manages the infodemic and reduces its impact on health behaviours during health emergencies.

 

 

WHO Information Network for Epidemics

makes scientific information accessible, understandable and meaningful to all communities during emergencies so that their decisions, policies and actions are evidence-informed.

 

Tools

Latest WHO's Operational Updates on Health Emergencies

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WHO's Operational Update on Health Emergencies, published monthly, highlights WHO’s work on preparedness and emergency response, combating health...

WHO's Operational Update on Health Emergencies, published monthly, highlights WHO’s work on preparedness and emergency response, combating health...

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WHO's Operational Update on Health Emergencies, published monthly, highlights WHO’s work on preparedness and emergency response, combating health...

WHO's Operational Update on Health Emergencies, published monthly, highlights WHO’s work on preparedness and emergency response, combating health...

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