How to plan and conduct telehealth consultations with children and adolescents and their families

Overview

The document provides practical guidance on organizing teleconsultations with infants, children, adolescents and their families or caregivers. The guidance is designed to be used by a wide range of HCPs such as doctors, nurses, midwives, allied health professionals and community health workers who have been formally trained and are registered with a relevant organization to provide health care to infants, children and adolescents in various settings (e.g. community, primary care, hospitals).

The guidance is intended to be relevant both in countries where teleconsultation is already used and in countries in which teleconsultation systems are being strengthened. Furthermore, the guidance may be of interest to policy makers who are developing health systems and to health facility managers, as it signals some opportunities and challenges in teleconsultation. It may also be of interest to faculty involved in medical education and training. The aim of this practical guidance is to encourage greater use and consistency in teleconsultations.