It facilitates collaboration and coordination of activities across WHO relating to the quality of health service delivery in the context of UHC by providing a structured, systematic platform for knowledge sharing.

Coordination: The Quality Technical Expert Network is a forum that brings together WHO technical programmes active in quality to develop an effective, efficient method of communication.

Collaboration: The Quality Technical Expert Network acts as a hub for collaborative working groups to take forward specific agreed projects relevant to quality across WHO.

Knowledge sharing: Periodic information pulses on key issues of quality of health services is summarized in an easily digestible format and shared across headquarters and regional offices.
Key activities
The Quality Technical Expert Network supports cross-cutting work on quality health services across WHO. The Technical Expert Network is working on a number of cross-cutting activities to drive country impact for quality health services, through various technical working groups.
- Quality health services: a planning guide - This planning guide focuses on actions required at the national, district and facility levels to enhance quality of health services, providing guidance on the key activities that need to be implemented at each of these three levels for sustainable improvement.
- Quality Toolkit - The Quality Toolkit is an organized set of practical tools and resources to support improvement in the quality of health services and is a companion to the Quality health services: a planning guide.
- Global report on WASH in health care facilities - The report provides an update on country progress in implementing key elements of the World Health Assembly (WHA) 2019 resolution on water, sanitation and hygiene in health care facilities, including tracking commitments, progress and investments. The report summarizes challenges and successes across a number of countries and provides four recommendations for future action to meet global targets.
Publications

This document is intended to help you navigate the web-based WHO Quality Toolkit. It outlines what you need to know to navigate the online Quality Toolkit,...

The report identifies major global gaps in WASH services: one third of health care facilities do not have what is needed to clean hands where care is provided;...

Quality health services: a planning guide
The WHO Quality Health Services: a planning guide focuses on actions required at the national, district and facility levels to enhance quality of health...
Related health topics
Additional information
Contact
Blerta Maliqi
maliqib@who.int