Overview
WHO’s online Training in Assistive Products (TAP) is designed to prepare primary health and other personnel to fulfil an assistive technology role. This may include identifying people who may benefit from assistive technology; providing simple assistive products such as magnifiers and dressing aids; or referral for more complex products and other services. Appropriate to a broad range of contexts, TAP is targeted at primary health care and community workforce, as well as those providing services to people who need assistive products within other sectors.
TAP is a practical tool to support countries to respond to the recommendations in the Global Report on Assistive Technology.
Expanding the scope of personnel through TAP
Trained personnel are essential to effectively provide assistive products. Proper assessment, fitting, user training, and follow-up are vital; without these four key steps, assistive products are often of no benefit or abandoned, and may cause physical harm. In many contexts, however, there is a severe shortage of trained personnel to provide assistive products, or they are not accessible to the whole population. TAP supports existing primary health care and other community-level personnel to expand their scope of practice to safely and effectively provide a range of basic assistive products.
TAP content
TAP includes a range of assistive products to support cognition, communication, vision, hearing, self-care, and mobility from WHO’s Priority Assistive Products List. TAP has a modular structure; personnel may select the modules that match their role and the needs of the local population. For each assistive product, an introductory and product-specific module will together cover key learning content to support the acquisition of skills to safely and effectively provide that product, through a four-step process: select, fit, use and follow up.
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TAP delivery
TAP is a flexible, modular training resource that can be tailored to support local health systems and training for assistive technology provision. This is achieved by blending online learning with clinical practice, supported by local mentors to build competencies for the referral and provision of assistive products:
1. Online learning on the TAP platform: self-paced modules that learners complete on their own or as a group; interactive elements and a discussion forum or local message groups;
2. Face-to-face learning: local mentors adding context and local knowledge such as referral pathways, interactive group work, and role-play practice;
3. Supervised practice, supported by local mentors until a learner is ready to practice independently.
TAP delivery requires service systems to be in place, including a supply of assistive products. The TAP platform includes supporting resources for managers and supervisors, to support the implementation into existing services.
To date, TAP has been implemented in 11 countries (Fiji, Ghana, Georgia, India, Iraq, Liberia, Papua New Guinea, Romania, Tajikistan, Tanzania, and Ukraine) and more than 300 health personnel have been trained.